Support - FAQ |
Welcome to WordCube, your one-stop language and localization service provider. Listed below are some frequently asked questions. Please click on a question to learn more.
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WordCube is a leading language and localization service provider working with both businesses and individuals. As one of the industry leaders, we strive to provide the highest level of services to our clients around the world. Our tested and proven processes are backed by our elite, professional teams. Our expert team has mastery in over 100 languages to fulfill any of your translation, interpretation, writing, editing, and localization needs. Through this dedicated expertise, WordCube continues to receive wide acclaim since its inception. This success has led to working relationships with well-reputed, multinational companies around the world.
Our services include translation, editing, interpretation, writing, multimedia, websites and software localization, and publishing. Our online features allow you to receive top-quality services with the fastest turnaround times available, ensuring the success of your projects. On top of this, each client has access to our effective, yet simple order management, ticketing support, and integrated billing features so you can manage your orders and projects to perfection.
Through our highly trained team of professional language experts, we have the necessary expertise to fulfill your needs in over sixty fields. Some of the most common fields we work with include: Aerospace, Automotive, Business & Information, Consumer Goods, Education, Electronics, Energy, Finance, Healthcare, Information Technology, Law and Real Estate. If your field is not mentioned on this list, please contact us. We will be happy to take a look at your needs to see how we can help!
Our service rates vary based on the services you need and your specific requirements. To receive a quote for the work you need, simply fill out and submit our quote request form. As soon as you confirm you would like the work completed after we provide a quote, we will proceed with your order. We can also provide a price list for all services we offer upon your request.
During our time in business, we have worked with leading companies throughout the world. Our top clients include Google, UPS, Air China, Honeywell, American Express, Cartier, Dunhill, Ogilvy, and Singapore Airlines.
For translation and other document-based services, the quantity of work is calculated based on the word count of the document. For all other services, if not otherwise specified, the quantity of work is calculated based on an hourly rate.
Payment in advance is required for all clients without a contract with us prior to project execution. For contracted clients, you will be billed on a monthly basis. We provide clear payment instructions on all invoices and billing statements.
For support on any of the services we offer, simply utilize our online ticketing system. Once you fill out a ticket, we will provide a response to your inquiry as soon as possible through one of our professional customer support teams.
To become a service provider of WordCube, click here to fill out our application form, and we will be in touch shortly.
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